Ja, we verzenden over de hele wereld. Verzendkosten zijn van toepassing en worden toegevoegd bij het afrekenen. We hebben het hele jaar door kortingen en promoties, dus blijf op de hoogte voor exclusieve aanbiedingen.

Het hangt af van waar je bent. Bestellingen die hier worden verwerkt, hebben 5-7 werkdagen nodig om aan te komen. Leveringen naar het buitenland kunnen 7-16 dagen duren. Leveringsdetails worden verstrekt in je bevestigingsmail.

U kunt contact met ons opnemen via onze contactpagina! We helpen u graag.

The Lumi and Luna bags include an elephant charm and a QR charm as
standard accessories. The Milla bag does not come with additional accessories,
but you can add an elephant charm to your cart during purchase. Elephant charms
are available in all colors to complement your style.

The Milla bag is designed to fit MacBook 13'' and 14''. For other laptop
models, we recommend checking the dimensions to ensure compatibility. The
zipper of the laptop case has a length of 32,2 cm.

Yes, the Milla bag comes with an adjustable strap, allowing you to
customize the length for comfortable shoulder or crossbody wear.

Our bags are spacious enough to hold laptops, chargers, notebooks, and
other daily essentials while maintaining their structure.

While our premium leather bags are not fully waterproof, they are treated
to resist minor splashes and light rain. We recommend avoiding prolonged
exposure to water.

Since our products are carefully crafted from the finest materials, they
can last for years with proper care. To maintain the quality of your Roiff
Studio bag, avoid exposing it to direct sunlight or moisture for extended
periods. Use a soft, damp cloth to remove dirt or stains, and consult a
professional leather cleaner for deep cleaning. Do not machine wash or tumble
dry.

Yes, gently wipe the bag with a soft, damp cloth to remove dust or
stains. Avoid harsh chemicals.

Orders can be canceled or modified within one hour. Changes may not be possible if the order has already been processed or shipped. However, you can return the product without providing a reason after receiving it.

Each bag comes beautifully packaged in a dust bag, inside a sturdy box to
ensure it arrives in perfect condition. Complimentary gift wrapping is also
available upon request.

Yes, complimentary gift wrapping is available at checkout. Just select the option before completing your purchase.

We’re sorry to hear that the product you’re looking for is no longer available. To stay informed about potential restocks, you can set up an alert on the product page.

Yes, Roiff Studio offers a one-year warranty against manufacturing defects. We will happily replace or repair your product in the shortest time possible. Contact us at team@roiffstudio.com, and we’ll take care of you!

We offer a lifetime repair service for bags purchased directly from Roiff Studio. Repairs are free for the first 12 months after purchase. Please contact customer support with details and photos of the damage for assistance.

Currently, we operate online.